Step 7

Remediation

A pay gap report is not the finish line.
Remediation means deciding what the pay system should allow, correcting unexplained differences, and fixing processes.

Start with the pay philosophy

Before deciding how to remediate, assess what kind of pay variation the company is prepared to allow. The answer is rarely black or white. Most companies will use a hybrid: tightly governed base pay for same or equal-value work, controlled exceptions where variation is legitimate, and adjusted analysis where differences remain.

Pay philosophy A

Proactive equality by design

People doing the same or equal-value work receive the same base pay, or sit in a narrow and tightly governed range.

Remediation means proactively assessing pay levels and whether grading or equal-value groupings are coherent.
Pay philosophy B

Reactive variation explanation

Pay can differ, but only where the difference is based on objective, gender-neutral criteria that are consistently applied.

Remediation means reacting to status quo, testing explanations, correcting unjustified gaps, and improving the processes that created them.
Most companies land here

Equalise what should not vary. Explain what can vary. Test whether the explanation is objective, gender-neutral, and fair.

A remediation decision path

If a company finds an unexplainable pay gap, they can react by following a broad decision path. It separates immediate correction from documented explanation and structural reform.

Question 1

Is there an unjustified pay difference within same or equal-value work?

Correct pay.

Adjust the pay level to the correct level.

Question 2

Can the difference be explained by objective, gender-neutral criteria?

Document and communicate the explanation.

Test whether the criteria are themselves fair, consistently applied, and not a proxy for bias.

Question 3

Is the gap caused by structural patterns such as grading, progression, occupational segregation, or variable pay access?

Remediate the pay system.

Fix the process, instead of individual salaries, and closely monitor the gap over time.

Turn the decision into an action plan

The decision tree tells you which response is needed. The action plan turns that response into concrete actions: correct the pay outcomes, fix the decision process that created the pay gap, and make the follow-up traceable.

Pay actions

Correct the pay outcome

Use this where the gap is unjustified or where the pay philosophy says the difference should not exist.

  • Set the corrected salary, rate, allowance, bonus, or other pay component.
  • Depending on the chosen pay philosophy this could be to the roles pay (A), median pay or projected pay (B).
  • Check whether comparable employees need a similar correction.
  • Decide whether back pay, retroactive adjustments, or legal review shall be sought.
  • Record the comparison group, pay component, effective date, decision making and approval owner.
Process actions

Fix the decision or process that created the pay gap

Use this where the pattern points to specific processes (e.g. hiring pay, progression, grading, ...)

  • Tighten hiring salary rules and exception approvals.
  • Review grade placement, job evaluation, and equal-value groupings.
  • Calibrate performance, promotion, and bonus decisions before pay is finalised.
  • Limit manager discretion where it creates unexplained or gendered outcomes.
Governance actions

Make the response repeatable

Use this so the company can explain what was found, what changed, and how the issue will be monitored.

  • Prepare a clear explanation for employees and employee representatives.
  • Keep an evidence file with the calculation, grouping, criteria, and decision.
  • Assign an owner for every correction and process change.
  • Set the next review date before closing the issue.
Monitoring cadence

Close the loop before the issue is closed

Remediation should not end when a salary is corrected or a message is published.

The company should check whether the action worked and whether new decisions recreate the gap.

Before action

Lock the finding

Confirm the population, group, pay component, and the explanation tested.

During action

Track delivery

Check that corrections, process changes, and communications are implemented swiftly.

Next pay cycle

Test the effect

Re-run the analysis to see whether the gap closed and whether new decisions recreated it.

Ongoing

Update governance

Use the result to improve rules, approvals, manager guidance, and future reporting.